To ensure transparency and comply with our service agreements, we are providing a list of subprocessors that process data on our behalf to deliver our services. These are carefully selected companies that assist us in providing our customers and partners with our platform and services. We take data privacy seriously and have agreements in place with these subprocessors to protect your information.
As our development partner, Pixida assists us with the ongoing development and improvement of our platform. In this capacity, they may process data necessary for development activities such as debugging, quality assurance, and performance monitoring. This might include access to non-production or anonymized/pseudonymized datasets and technical logs.
Our core platform infrastructure, including data storage and processing, is hosted on Amazon Web Services (AWS). AWS acts as our cloud infrastructure provider, ensuring the security, reliability, and scalability of our services. In this capacity, AWS processes a range of data essential for platform operation, such as user account information, content data, transactional data, system logs, and security logs. AWS’s infrastructure is globally distributed, and we have chosen regions that comply with applicable data protection regulations to store and process your data.
If you have any questions regarding our subprocessors or data privacy practices, please contact us at support@chargescape.com